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Returns & Refund related

How can I return an item?

To return an item, please follow the instructions in your order details or contact our support team for assistance.

What items are eligible for return?

Most items can be returned within 30 days of receipt, provided they are in their original condition. Certain restrictions may apply based on item category.

How will I receive my refund?

Once we process your return, the refund will be credited back to the original payment method within 5-7 business days.

Are there any return fees?

Return shipping fees may apply based on the reason for the return and the item type.

How can I track my return status?

You can check the status of your return in your account under "Order History" or contact our support team for more information.

When will I receive my refund?

After we receive and process your return, the refund will typically be issued within 5-7 business days.

At one Source Linen, our focus is to make sure that all our stakeholders get the best deal. Our passion for quality and craftsmanship ensures elevated experience for the hotel guests, provides ease of work for the house-keeping team and optimises financial returns for the management.
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